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Client Results

Workers’ Compensation Intelligence (WCIntel360™ + SCORE™)

✅ Operation Longtail Sever™ – Logistics & Supply Chain
Result: 43% cost reduction in 12 months, LDF cut from 10+ years to 36 months, 55% ultimate cost savings

✅ Operation Ghost Reserve™ – Trucking & Transportation
Result: $30M+ in freed reserves, bankruptcy avoided, 50% of claims closed in 12 months

✅ Operation Breakpoint™ – Industrial Manufacturing
Result: 63% cost reduction after Risk Manager replaced, full WCIntel360™ deployment

✅ Operation Deep Cut™ – Food Distribution
Result: 65% cost reduction after TPA & vendors removed; hidden profit centers dismantled

Strategic & Competitive Intelligence (GNOSIS®, CI Ops)

✅ Operation Black Ice™ – Retail & Consumer Goods
Result: $120M seasonal revenue preserved, supply chain realignment 90 days early

✅ Operation False Flag™ – Private Equity / M&A
Result: $65M+ deal risk avoided, red flags uncovered in pre-acquisition diligence

✅ Operation Cipher Ring™ – Enterprise Tech
Result: Executive-level leak contained, internal comms restructured, board restored confidence

✅ Operation Red Horizon™ – Energy & Infrastructure
Result: $750M asset exposure protected, foresight triggered early divestment

Case Study: National Logistics Leader

Sector: Logistics & Supply Chain (Self-Insured)
Codename: Operation Longtail Sever™ – Strategic Termination of Decade-Long Claim Cycles

Challenge:
A sophisticated self-insured logistics company was spending over $50 million annually on Workers’ Compensation. Despite years of investment in a Third-Party Administrator (TPA), their claims-loss development pattern exceeded 10 years, burdening the balance sheet with long-tail liabilities and leaving leadership blind to true performance indicators.

Intelligence Intervention:
QCI launched Operation Longtail Sever™, deploying the SCORE™ Diagnostic Protocol to uncover hidden cost drivers, misaligned reserve strategies, and systemic vendor inefficiencies — all missed by traditional brokers and actuaries.
Following this, we executed a full-scale implementation of WCIntel360™, delivering predictive analytics, strategic benchmarking, and end-to-end redesign of the comp infrastructure.

Result:

  • 43% reduction in incurred claims cost within the first 12 months
  • Loss development cycle compressed from 10+ years to 36 months
  • Projected 55% reduction in Ultimate Total Cost
  • CFO-level financial clarity restored by eliminating decades of accrued inefficiency

What the CFO Saw:
"This was the first time anyone showed us how much we were really leaking — not just in numbers, but in time."

Case Study: National Trucking Carrier

Sector: Transportation & Logistics (Self-Insured)
Codename: Operation Ghost Reserve™ – Extraction of Hidden Capital from Inflated Liability

Challenge:
A major trucking company with a $28 million historical loss pick faced imminent financial collapse. Their bundled Workers’ Compensation program — managed by a national TPA — had accumulated over $60 million in unresolved tail claims, anchoring their balance sheet with phantom liabilities. The company was preparing to file for bankruptcy under the weight of these long-term reserves.

Intelligence Intervention:
QCI initiated Operation Ghost Reserve™ — a precision strategy combining our SCORE™ Diagnostic Protocol with full-scale deployment of WCIntel360™. Our analysts uncovered that the TPA’s reserving practices were pegged to theoretical maximums, unnecessarily locking tens of millions in idle capital.
Through forensic reserve recalibration and KPI-based claim triage, we restructured financial exposure, exposed critical vendor underperformance, and overhauled the claim closure model.

Results:

  • $20+ million in reserves immediately released through recalibration
  • Financials stabilized — bankruptcy averted
  • 50% of legacy claims closed within the first 12 months
  • Additional $10 million in reserve savings through vendor replacement and strategic closures

QCI’s CompIntel360™ Audit replaced underperforming claim handlers and medical vendors, accelerating claim velocity

What the CFO Saw:
"We didn’t just avoid bankruptcy — we were reborn. QCI revealed the ghost reserves no one else even knew existed.
They’re not a vendor — they’re a strategic intelligence partner for life."

Case Study: National Manufacturing Firm

Sector: Industrial Manufacturing (Self-Insured)
Codename: Operation Breakpoint™ – Leadership Override for Strategic Reform

Challenge:
A self-insured manufacturing firm with a $20 million Workers’ Compensation loss pick was trapped in an outdated, underperforming risk model. Actuarial analysis showed a 15+ year loss development pattern — with unresolved tail claims dragging down financial agility.

QCI’s SCORE™ diagnostic revealed critical system failure points:

  • Poor internal employer management protocols
  • Weak TPA performance
  • Outdated medical management practices
  • Internal Risk Manager with entrenched vendor loyalties

Despite clear evidence of inefficiencies, the Risk Manager repeatedly resisted implementation of QCI’s COMPINTEL360™ framework — attempting to block progress and preserve long-standing vendor relationships.

Intelligence Intervention:
QCI briefed the executive team and presented direct-to-CFO findings supported by hard benchmarking data, exposure forecasts, and actuarial loss development modeling.

Faced with undeniable intelligence, the CFO made the executive decision to remove the non-conforming Risk Manager and authorized full deployment of COMPINTEL360™.

Result:

  • 63% reduction in total Workers’ Compensation costs
  • Compressed loss development cycle to under 3 years
  • Legacy claim backlog cleared, vendor ecosystem restructured
  • CFO-led realignment established a new gold standard for risk performance

What the CFO Saw:
"The old guard was defending a broken system. QCI gave us the data, the strategy, and the backbone to fix it.
We didn’t just cut cost — we reclaimed control."

Case Study: National Food Distributor

Sector: Food Distribution & Supply Chain (Self-Insured)
Codename: Operation Deep Cut™ – Intelligence-Led Vendor Overhaul

Challenge:
A national food distributor operating under a self-insured model held a $30 million historical loss pick and had sustained over a 10-year claim loss development pattern. While the company had a relatively sophisticated internal risk management philosophy, it was still bundled under a TPA-driven service package that controlled:

  • Medical Management
  • Bill Review
  • PPO Networks
  • Diagnostics, Pharmacy, PT
  • All ancillary vendor contracts

This centralization made oversight nearly impossible — and allowed hidden financial incentives to remain undetected for years.

Intelligence Intervention:
QCI was engaged to run a SCORE™ Intelligence Audit focused specifically on the TPA’s performance and contractual structure. The results were surgical:

  • Identified multiple hidden profit centers embedded in medical, pharmacy, and bill review networks
  • Uncovered financial incentives tied to prolonged claim duration and extended treatment timelines
  • Discovered anti-closure tactics built into the claims handling model

Following the audit, the TPA was terminated, and QCI was named Chief Strategic Advisor over the entire Workers’ Compensation program. QCI renegotiated all service agreements, implemented COMPINTEL360™, and rebuilt the vendor ecosystem based on aligned performance incentives.

Result:

  • 65% reduction in total Workers’ Compensation cost
  • Full removal of misaligned vendor incentives
  • New TPA and vendor network contracts built on transparency, speed, and outcome alignment
  • Establishment of an intelligence-first oversight model under QCI leadership

What the CFO Saw:
"They weren’t just managing claims — they were profiting from delay. QCI dismantled the system, rebuilt it with precision, and delivered results we didn’t think were possible."

Case Study: Global Airline Carrier

Sector: Aviation & Transportation
Codename: Operation SkyShield™ – Strategic Fuel Intelligence for Volatility Defense

Challenge:
Facing increasing market uncertainty, a leading global airline sought greater foresight around energy market volatility. With jet fuel representing one of the largest operational expenses, the airline lacked a confident read on macro risk signals — and was exposed to rising fuel prices that could devastate quarterly margins.

Intelligence Intervention:
QCI deployed a multi-layered Competitive Intelligence operation, integrating global supply chain disruption models, geopolitical risk mapping, and real-time financial market indicators.
Our proprietary forecasting system identified early signal shifts in energy futures, supply chain instability, and derivative price action — all pointing toward a sharp spike in fuel costs.

We advised executive leadership to execute an aggressive fuel hedging strategy ahead of the price surge, locking in favorable contract terms and insulating operational budgets.

Result:

  • Over $500 million in cost savings from pre-emptive fuel hedging execution
  • Protected quarterly earnings and preserved market confidence
  • Established internal risk signal protocol for future volatility events
  • Transformed CI from reactive reporting to profit-driving intelligence asset

What the CFO Saw:
"This was more than a hedge — it was a shield. QCI gave us visibility the market didn’t. They turned uncertainty into a $500 million advantage."

Case Study: Boeing Corporation (Unrealized Savings)

Sector: Aerospace & Manufacturing
Codename: Operation Blindspot – The Cost of Ignoring Intelligence

Challenge:
Over a decade ago, QCI was engaged to conduct a SCORE™ diagnostic review of Boeing’s Workers’ Compensation system. Their program — managed by traditional brokers and embedded vendors — had bloated to a multi-million-dollar annual cost center with inefficiencies buried beneath layers of internal protectionism.

Intelligence Intervention:
Using our legacy SCORE™ model, QCI ran a full-scale analysis and uncovered the potential to cut Boeing’s Workers’ Compensation costs by over 50%. The data revealed excessive reserves, flawed vendor performance, and hidden leakage that had gone undetected by their brokers and TPAs for years.

What Happened:
The internal Risk Manager privately admitted:

“I know you’re right. I believe you can do it. But I’m not going to let it happen.”

Why? Because implementing our solution would have disrupted long-standing broker relationships, exposed underperforming vendors, and threatened the department’s oversized WC budget, which had become a protected turf.

Strategic Insight:

  • $Millions in known preventable cost — willfully ignored
  • Internal loyalty to brokers and legacy vendors trumped data
  • Reinforced a hard truth: even the most advanced companies can be intelligence-blind
  • The greatest threat to change isn’t external — it’s internal resistance masquerading as risk management

What QCI Took From It:
“This case proved something we’ve seen time and again:
Information doesn’t equal transformation — especially when careers depend on keeping the game hidden.”

Executive Warning:

If your team is defending their vendors harder than your bottom line — it’s time to call us.

Case Study: Fortune 500 Retailer

Sector: National Retail & Consumer Goods
Codename: Operation Black Ice™ – Foresight Before the Freeze

Challenge:
A major U.S. retailer relied on just-in-time logistics and overseas manufacturing for a significant portion of seasonal inventory. QCI identified subtle early-warning signals — including emerging port delays in Southeast Asia, rising freight futures, and political instability in key trade corridors — pointing to a coming supply chain breakdown.

Intelligence Intervention:
QCI integrated shipping lane intelligence, geopolitical flashpoints, and proprietary forecasting models. We delivered an urgent early briefing 90 days ahead of the curve, advising immediate action:

  • Lock in secondary suppliers
  • Pre-purchase priority cargo space
  • Shift select product lines to domestic warehouses
  • Hedge on seasonal pricing volatility

Result:

  • Avoided peak-season inventory shortages that hit competitors
  • Protected $120M in seasonal revenue
  • CFO credited QCI for “preserving margin while the rest of the sector froze”
  • Established QCI’s CI protocols as embedded annual strategy

What the CFO Saw:
"Everyone else saw a storm when it hit the shore — QCI saw the iceberg months before it surfaced."

Case Study: Private Equity Acquisition Intelligence

Sector: Investment & M&A Advisory
Codename: Operation False Flag™ – Acquisition Risk Decryption

Challenge:
A private equity firm was days away from a major acquisition — with glowing reports from consultants, brokers, and internal diligence teams. But the numbers didn’t sit right. QCI was called in to run an intelligence-layered due diligence sweep under NDA.

Intelligence Intervention:
Our forensic Competitive Intel system uncovered:

  • A pending legal action buried in obscure court filings
  • Quiet leadership exits timed with performance spikes
  • Off-book liabilities connected to overseas vendor disputes
  • False market share claims exaggerated in investor decks

Result:

  • Deal was paused, then terminated
  • Weeks later, public fallout confirmed the deception
  • QCI’s analysis saved the firm from a projected $65M loss and reputational damage

What the CFO Saw:
"Everyone else gave us opinions. QCI gave us proof."

Case Study: Tech Company Espionage Threat

Sector: Enterprise Tech & SaaS
Codename: Operation Cipher Ring™ – Leak Containment Protocol

Challenge:
Board-level strategies — including product launch timelines and market moves — were leaking to competitors with suspicious precision. The client suspected internal breach but had no proof and no clear forensic path.

Intelligence Intervention:
QCI deployed a confidential internal comms pattern analysis, tracked known market reactions, and mapped alignment to internal intel flow. A high-trust executive liaison, with secondary ties to an advisory firm linked to a competitor, was identified as the breach vector.

Result:

  • The leak was neutralized
  • Internal protocols for intelligence flow were restructured
  • New encryption and need-to-know stratification policies were implemented

Board confidence was fully restored

What the CFO Saw:
"No one else could’ve found the breach. QCI didn’t just secure our strategy — they secured our future."

Case Study: National Energy Firm – Foresight Defense

Sector: Energy & Infrastructure
Codename: Operation Red Horizon™ – Energy Shock Shield

Challenge:
An energy conglomerate was overexposed to assets in volatile geopolitical zones — particularly regions flagged for regulatory overreach and sanction risk. QCI was retained to assess “intangible threat layers” beyond what legal and investment teams could see.

Intelligence Intervention:
We deployed:

  • Early warning geopolitical forecasting
  • Currency instability and sanction analysis
  • Black-market risk overlays
  • Partner reliability audits through back-channel sources

Result:

  • Assets were divested and redirected 4 months before political destabilization
  • $750M+ in exposure protected
  • Executives were briefed weekly as part of embedded foresight ops

What the CFO Saw:
"We don’t guess anymore. With QCI, we know what’s coming before the headlines ever print."

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